Brief Description:

Journaling can help your organization respond to legal, regulatory, and organizational compliance requirements by recording inbound and outbound email communications. When planning for messaging retention and compliance, it’s important to understand journaling, how it fits in your organization’s compliance policies, and how Microsoft Exchange Server 2013 helps you secure journaled messages.


  • Exchange Administrator with full access.
  • To enable journal rules, an Enterprise CAL must be purchased.
  • Port 25 needs to be open.


  • Create Journal Contact.
  • Create SMTP Connector.
  • Enable Journaling.
  • Enable Journaling Rule.

Create a Journal Contact:

Setup exchange 2013 journaling

  • Open up the Exchange Admin Center.
  • Type in the user that will be configuring jounaling.
  • Click Sign in.

Setup exchange 2013 journaling

  • Step 1 -> Click Recipients.
  • Step 2 -> Click Contacts.
  • Step 3 -> Click the + button. After that click “Mail Contact”.

Setup exchange 2013 journaling

  • Step 1 -> Enter a First Name for the Journaling contact.
  • Step 2 -> Enter a Last Name.
  • Step 3 -> Enter in the Alias Name.
  • Step 4 -> Enter the external email address as provided by your ISP.
  • Optionally you can add this to an organizational unit. Do so by click the Browse button and then making a selection.
  • Step 5 -> Click the Save button.

Setup exchange 2013 journaling

  • Once saved the new contact will show.

Create SMTP Send Connector:

Setup exchange 2013 journaling

  • Step 1 -> Click on mail flow.
  • Step 2 -> Click Send Connectors.
  • Step 3 -> Click the + button.

Setup exchange 2013 journaling

  • Step 1 -> Type in the connector name. E.G. Journal Connector.
  • Step 2 -> Click on Custom.
  • Step 3 -> Click Next.
  • On the next page add in a smart host. Make sure your authentication is set to none.
  • Click on Save.
  • Click on Next.

Setup exchange 2013 journaling

  • Click on the + button.
  • Once the next window comes up select the server.
  • Once completed the server will show.
  • Click the Finish button.

By default, the maximum send message size is set to 10 MB. You can change the maximum send message size to 100 MB as an example.

To change this open up the Exchange Management Shell and type in the command below:

  • Set-SendConnector “<JournalConnectorName>” -MaxMessageSize “100 MB”

Once done you can verify the change has complete by running this command:

  • Get-SendConnector “<JournalConnectorName>” |fl MaxMessageSize

Enable Journaling:

Setup exchange 2013 journaling

  • Step 1 -> Click on Servers.
  • Step 2 -> Click on Databases
  • Step 3 -> Double Click on the mailbox database that requires journaling activation.
    • Select Maintenance.
    • Click Browse next to the journal recipient field.
    • Select the Journaling Contact you created earlier.
    • Click Ok.
    • Click Save.
  • Perform the above steps if you have additional mailbox databases you need to activate this on.

Enable Journaling Rule:

Setup exchange 2013 journaling

  • Step 1 -> Click on Compliance Management.
  • Step 2 -> Click Journal Rules.
  • Step 3 -> Click the + button.

Setup exchange 2013 journaling

  • Step 1 -> Enter a name for the journal rule.
  • Step 2 -> Click the drop down and select “Apply to all messages”
  • Step 3 -> Here you have 3 options, All Messages, Internal Messages Only, External Messages Only. Select one of them.
  • Step 4 -> Enter in the email address that will receive the journal reports.
  • Step 5 -> Click Save.

Setup exchange 2013 journaling

  • As shown above the journal rule is enabled.

Hope it helps.

Discover more from COLLABORATION PRO

Subscribe now to keep reading and get access to the full archive.

Continue reading