This simple guide shows you how to connect a disconnected mailbox to an AD user:

disconnected1

  • Open up the Exchange Management Console.
  • Expand Recipient Configuration and then click on Disconnected Mailbox
  • Click on the user on the right you want to enable the mailbox for.

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  • Right click on the mailbox and click on Connect.

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  • Step 1 -> Select User Mailbox.
  • Step 2 -> Click Next.

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  • Step 1 -> Select Existing User.
  • Step 2 -> Click the Browse button.

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  • Type in the name of the user in the search bar, once found, select it and then click the OK button.

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  • The user will now show in the text box as shown above.
  • Step 1 -> Enter in the alias
  • Step 2 -> Click Next.

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  • Review the summary page and then click Connect.
  • Once its complete you can click Finish.

Hope it helps.

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