Scenario: Exchange 2010 Outlook Web App fails to initialize after a reboot.

Users are presented with the following error:

Exchange 2010 - outlook web app not initializing
Exchange 2010 - Outlook Web App not initializing 1

If we drop down the arrow it is giving an auth error.

The issue is the authentication type chosen on the OWA Virtual Directory:

Exchange 2010 - outlook web app not initializing
Exchange 2010 - Outlook Web App not initializing 2

Once the correct settings are selected and an IISRESET is performed you will be presented with the login page:

Exchange 2010 - outlook web app not initializing
Exchange 2010 - Outlook Web App not initializing 3

Depending on what authentication method you chose you will either get the window above or a credential box to enter your details.

Exchange 2010 - outlook web app not initializing
Exchange 2010 - Outlook Web App not initializing 4

As shown above we are now presented with the OWA page and can read/send emails.

Hope it helps.

    wpChatIcon

    Discover more from COLLABORATION PRO

    Subscribe now to keep reading and get access to the full archive.

    Continue reading